How to change your plan or billing information
Updated Aug 20, 20264 min read
You can manage your Calendly subscription and billing details from Settings → Billing. Use this guide to change your plan, update payment info, or switch your billing cycle.
- Want to delete your account and remove all data? Follow these steps.
Change your plan
- Go to Settings → Billing.
- Select Change plan, then Upgrade/Downgrade.
- Choose the plan that fits your scheduling needs.
- To cancel, switch to the Free plan.
- Looking to delete your account? Here’s how.
Downgrade details
- Downgrades start at the end of your billing period. You'll keep your current plan features until then.
- You can also add or remove seats and change billing info during the upgrade/downgrade process.
- Changed your mind? Click the banner in Settings → Billing to cancel the downgrade.
Need help with a custom invoice or a refund? Get in touch with our billing team by contacting support.
Change your billing information
Calendly customers can update their payment info anytime from Settings → Billing.
To update your credit card:
- Go to Settings → Billing.
- Under Billing information, click Edit payment details.
- Enter your new credit card info and select Update.
To update your billing address:
- Go to Settings → Billing.
- Under Billing information, click Edit billing address.
- Enter the updated address and select Update.
To update tax information:
- If your company is outside the U.S. and has a tax ID, follow these tax ID instructions.
Change your billing cycle
To switch from monthly to yearly:
- Go to Settings → Billing.
- Under Next bill, click Switch to annual and confirm your changes.
To switch from yearly to monthly, get in touch with our billing team by contacting support.
Frequently asked questions
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